Get Answers

Frequently Asked Questions

Find answers to commonly asked questions about our wrist braces, sizing, care instructions, and more.

Product Questions

What is the difference between the BRACEOWL Daytime Carpal Tunnel Wrist Brace and the BRACEOWL Night Carpal Tunnel Wrist Brace?

The Daytime Brace is lightweight and flexible, allowing full finger movement. It's ideal for typing, work, and daily activities that require wrist support without full immobilization.

The Nighttime Brace has a built-in palm cushion and a rigid support system designed to immobilize your wrist and reduce pressure while sleeping. It's best for overnight relief and preventing harmful wrist positions.

Are BRACEOWL braces medically approved?

BRACEOWL braces are designed with guidance from orthopedic professionals and are listed as Class I medical devices. They are intended to support conditions like carpal tunnel syndrome, arthritis, and tendonitis, but are not a substitute for a professional medical diagnosis or treatment.

Can I use the BRACEOWL Daytime Wrist Brace brace for sports or exercise?

The Day Brace is suitable for light activities like walking or general movement but is not intended for high-impact or vigorous sports. It is best used during repetitive wrist tasks such as typing or office work.

How long should I wear the brace each day?

For daytime use, wear the brace during activities that strain your wrist, typically 4–6 hours. For nighttime, the brace is designed to be worn throughout sleep. Discontinue use if you experience discomfort and consult a healthcare provider if needed.

Sizing & Fit

How do I measure my wrist for the correct size?

Use a soft tape to measure around the narrowest part of your wrist:

  • Nighttime Brace: One size fits most – fits wrists 5.25"–9"
  • Daytime Brace: One size fits most – fits wrists 6"–9"

If your wrist is close to the lower or upper range, adjust the straps for a snug but comfortable fit.

How tight should the brace be?

It should be snug but not tight. You should be able to insert one finger between the brace and your skin. If it leaves deep marks or causes numbness, loosen it slightly.

Are BRACEOWL products available for both left and right hands?

Yes. The Night Brace is ambidextrous and fits either hand. The Day Brace is sold in left or right-hand specific versions, so be sure to choose the correct one when ordering.

Care & Maintenance

How should I clean my BRACEOWL brace?

  • Hand wash with cold water and mild soap
  • Gently squeeze (do not twist or wring)
  • Lay flat to air dry completely before reuse

Note: Do not machine wash or use bleach or fabric softeners. Remove metal support if possible before washing.

How often should I clean my brace?

Clean once per week with regular use. Clean more often if worn during exercise or hot weather to maintain hygiene and prolong the lifespan.

What is the typical lifespan of a BRACEOWL brace?

With proper care, each brace lasts 6 to 12 months of regular use. Replace earlier if support strap weakens or material shows signs of wear.

Shipping & Returns

How long does shipping take?

Shipping timeframes depend on your location:

  • Standard Shipping (US): 3-5 business days
  • Express Shipping (US): 1-2 business days
  • International Shipping: 7-14 business days

All orders ship within 1 business day of purchase. Free standard shipping is available on orders over $50 within the continental US.

What is your return policy?

We offer a 30-day satisfaction guarantee. If you're not completely satisfied with your purchase, you can return unworn, unwashed items in their original packaging for a full refund or exchange.

To initiate a return, please follow Amazon's return process within the 30-day window. Amazon handles all refund processing upon receipt and inspection of returned items.

Do you ship internationally?

Yes. Shipping is handled by Amazon and third-party carriers. Estimated delivery times may vary. BRACEOWL is not responsible for delays due to shipping carriers, customs, or other events beyond our control.

What is your warranty policy?

We offer a 30-day money-back warranty for products purchased through our Amazon store.